“Robin is a skilled, innovative teacher and thought-leader in the Conflict Management field. Her workshops deliver proven methods to proactively avoid conflict in teams, organizations, and companies. Her approach goes beyond the bounds of traditional ‘conflict management,’ and can be effective even when situations are already out of hand or toxic.

“Robin’s in-workshop exercises involve all participants, bringing real-life situations to the floor for study. She instills the awareness that ‘conflict management’ needs to be addressed before it even begins; developing a culture of open, respectful, and ennobling relationships among colleagues is the key to preventing conflict before it reaches a fever pitch!

“I highly recommend Robin to you and your organization!”

William C./ Director
The Singing Capital Chorus
Washington D.C.

KEYNOTES

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Robin Will Help You and Your Team:

  • Understand that while Conflict is inevitable, properly managed conflict is positive
  • Discover your own conflict management style through self-assessment
  • Practice conversations in a safe, positive environment
  • Share best (and worst!) practices for approaching conflict management
  • Create a Conflict Safety Plan© to set the stage for respectful interactions when conflict occurs

WORKSHOPS

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Upon Completing Robin’s Workshops You Will:

  • Gain confidence in holding difficult conversations calmly and assertively
  • Manage conflict situations proactively
  • Learn to encourage collaborative problem solving
  • Build trust and credibility with colleagues and team members
  • Leverage potential conflict situations as opportunities for critical conversations that enhance work relationships
  • Increase your effectiveness in managing conflict

Robin’s Clients Include…

Alexandria Arts Alliance
The Alexandria Singers
Convergence
Headstart
Collaboration with Idaho State University Scientific Communications
Fredericksburg Arts Commission
Joy to the Kids!
Singing Capital Chorus ~ District of Columbia
Living Tree Technology

“I realized some significant personal aspects of mine that will help me avoid or lessen the level of conflict with colleagues, fellow performers a staff, and family and friends. My spouse and daughter also attended the workshop, and each came away with new information and tools to manage and lessen conflict. The presentations and practical exercises were interesting and fun. This was just an hour-long workshop, but I wanted to stay and learn more. Robin made the workshop effective and fun, a great educational experience”

Keith B. / Strategic Specialist
Army National Guard Directorate
Environmental, (CTR-Gryphon Environmental, LLC)

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    “I attended Robin’s workshop as a representative of a non-profit board. I came away with ideas that strengthened our board, and was able to use the concepts on a personal level. I had just become engaged and I used Robin’s Conflict Safety Plan discussion points with my fiancé. We were able to talk about things that had not occurred to us to discuss and alleviated several things that would have triggered major conflicts had we not identified them in advance. I can’t say enough positive things about Robin and her process.”

    Crystal C.

    “Working with Robin was an excellent opportunity to re-group and ultimately restructure the path of Joy to the Kids.  The organization was able to develop better communication skills and achieve new goals as a result.”

    Rachel G. / Executive Director
    Joy-to-the-Kids